Condition Guidance
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.
Condition Guide
Excellent Condition
- Flawless Appearance: No visible scratches or dents on the screen or body.
- Perfect Display: No scratches, cracks, chips, delamination, dead pixels, visible imperfections or damage to the screen.
- Complete Hardware: No missing external or internal parts (HDD, SSD, RAM), and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Optimal Performance: No overheating issues, and hinges are fully functional (if applicable).
- Fully Operational: All components of the device function perfectly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery health is above 80% with no warning indicators
Good Condition
- Signs of Wear: Small signs of wear on the body. This can include small shallow scratches, and very small dents, but still overall good cosmetic condition.
- Display: Small shallow scratches that do not interfere with the usage of the device. No chips, cracks, delamination, dead pixels, or any other visible imperfections or damage to the screen.
- Complete Hardware: All external and internal parts (HDD, SSD, RAM) are present, and all ports (Charging, HDMI, USB, etc.) are operational.
- No replaced Hardware: Components should not have been replaced with aftermarket parts.
- Stable Performance: No performance or overheating issues,
- Fully Operational: All components of the device are working correctly with no intermittent issues.
- Liquid Damage: Devices should not have experienced any liquid damage.
- Healthy Battery: Battery holds a healthy level of charge for normal usage with no “replace now” or similar warning.
Poor Condition
- Significant Wear: Heavy scratching, dents and/or wear on the device.
- Display: Display can be cracked or have dead pixels.
- Keyboard Keys: Keys can be worn or some keys can be missing.
- Liquid Damage: Evidence of liquid exposure.
- Battery: Battery may not hold charge.
- Complete Hardware: No missing external or internal parts.
- Functional Defects: Presence of any functional defects. Device may not turn on.
Unacceptable Devices
- Devices that are missing internal components, bent, crushed, snapped in half, or do not power on cannot be purchased.
- Locked Devices: Devices that are locked, bios locked, where the passwords are unknown, or devices which cannot be removed from iCloud, Intune or other device management services.